Podium - Small Business Tools 8.15.0

Podium® is a comprehensive communications and marketing platform designed to streamline customer interactions for small local businesses. It offers a user-friendly inbox that consolidates all customer communications, ranging from payment collection to reputation management and reviews.

Podium is revolutionizing the way local businesses operate worldwide, with over 100,000 businesses relying on its capabilities to enhance productivity and collaboration as a team.

The key features of Podium include:

• Inbox: Unify customer conversations from various channels into a single, intuitive inbox. Easily view and respond to chats, reviews, texts, social media messages, and phone calls in one organized thread.
• Reviews: Empower your business by leveraging Podium to double your monthly review volume in under 60 days. Boost website traffic and footfall by sending review invitations to customers via text messages.
• Bulk Messaging: Capitalize on Podium's text marketing software with its exceptional 98% open rate. Craft customized messages for your customer base and witness a rapid conversion into customer sales.
• Phones: Eliminate the risk of missed calls by utilizing Podium's unified business number for calling and texting. Keep all communications centralized in one place while safeguarding personal numbers from being shared with customers.
• Payments: Simplify transactions with a convenient text-based payment system. Harnessing Podium's payment feature not only facilitates efficient collection but also encourages more reviews, generates high-quality leads, and streamlines customer data for targeted communication and marketing strategies.